FAQ
Do I need my own Skateboard and Helmet?
No, you can hire them for $5, you can add this onto your session when booking via the scheduling link.
(Term sessions have free equipment hire)
Where we recommend you buying your Skateboard, Helmet & Pads:
Our go-to Skate shops are OCD Skate Shop and FAST TIMES
Our good mates from Techno & Co are a local board brand that supply the perfect boards for starting your skateboarding journey!
What ages do you coach?
We typically recommend starting no younger than 4 years old, as parents ourselves we know too well that a younger one’s attention span isn’t all that long!
There’s also no age too old either, so if you’re 70 and want to start, we’d love to shred with you!
How long does a session go for?
Private Lessons: 1 hour
Beginners: 1 hour
Intermediates & Advanced : 1.5 hours
Her/They Night & Men’s Night : 2 hours - 3 hours
What if I don’t have a waiver filled out?
You can find one here: WAIVER
Please be aware the parent or guardian of the child MUST be the one filling out the form
*over 18’s can fill out their own waiver
You do not need to provide another waiver if you have previously filled out one.
PRIVATE LESSONS
Where can I find Private Lessons? Private Lessons
I have a Private Lesson booked in, what do I need to bring?
Your Helmet, Skateboard (unless you have opted for skateboard hire), Pads if you wear them (not essential) & a water bottle. You will also receive a confirmation email with all the details for the session (please check your junk folder)
You will need: Helmet, Skateboard and Pads (pads not essential)
I’m unable to attend the private lesson I have booked in, can I reschedule?
We will happily reschedule with 48 hours notice
Private Lesson cancellations within 24 hours of the booking incur a 50% charge
GROUP SESSIONS
Can I book in for Term ? Please see our availability HERE or email us.
Can I book in for a trial session? YES, we do offer paid trial sessions if our capacity limits allow us.
Can I get a make-up lesson? We are happy to offer Make up Lessons if our sessions are not over capacity, so we can always offer a coupon to use on our school holiday programs/Private Lessons or the following Term.
Can I watch my child during Group Sessions? Our students achieve more in their sessions when they can focus on the teacher in a controlled space, for this reason, sessions are not open for viewing and parents/siblings will be asked not to enter the Skatepark. Parents will be welcomed for the first session, to meet their child's coach and to ensure students are comfortable in their new surroundings. We kindly ask if you do need to stay please stay OFF the Skatepark floor. We also understand that children may be a bit wary of leaving parents, so please don't ever feel you can't come in if your child needs you, Tommy and I are parents ourselves and would never want any child to feel uneasy, so if you need to attend sessions with your child and sit back and watch then please do. Every child is different and we completely respect that.
Terms and Conditions / Group Session - Term Sessions
We appreciate your understanding as most sessions are at capacity it can be difficult to offer make-up sessions without disrupting our sessions, so we ask that you to email us if you are unable to attend a session, and where we can we will provide a make-up session (We are happy to credit any missed sessions into the next term, or holiday programs)
Make-up lessons will always be available if a coach is unable to deliver the lesson for any reason. The make-up lessons will be delivered at the coach’s discretion, at their earliest convenience.
All programs run to coincide with the Victoria school term unless otherwise stated. Our classes are run at a maximum of 15:2 ratio after school and weekend sessions.
It is important to ensure that children who are unwell, do not attend skateboarding lessons. This is so we can keep germs from spreading and ensure all participants and coaches remain safe and well as it is our number one priority.
GIFT VOUCHERS
How do I purchase a gift certificate?
School Holidays
MYSTERY TOURS
I haven’t received confirmation for Mystery Tours: All detailed confirmations will be sent out 1 week prior to School Holidays.
I have a spot on the Mystery Tours booked in, what do I need to bring? - You will receive a confirmation email with all the details for the session (please check your junk folder)
You will need: Helmet, Skateboard and Pads (pads not essential) water bottle and any extra snacks.
BEGINNERS WORKSHOPS
I’ve never skated before, can I come to the BEGINNERS WORKSHOPS?
Yes!
Our Beginners workshops are designed for BEGINNERS, so if you’ve never skated before or are just starting out these sessions are perfect for you!
What are Beginners Workshops?
Beginners Workshops are a 1 hour 15-minute class, with one on one and group coaching, learning how to balance, push, turn, go down ramps and learn basic tricks.
Can I watch my child during the Beginners Workshops? Yes, we allow families and friends to watch for the last 15 minutes.
Coaches
ALL COACHES HAVE WORKING WITH CHILDREN’S CHECK, CURRENT CPR AND FIRST AID CERT. CURBSIDE COACHING IS SANCTIONED BY THE AUSTRALIAN SKATEBOARD FEDERATION.
TERMS AND CONDITIONS
By completing and paying for a booking, you are confirming that you are 100% satisfied with your booking. We suggest triple-checking your booking to ensure you have selected the right time, day, age group and skill level as this could potentially result in a loss at your expense, while we don't offer refunds we are happy to reschedule/change bookings where we can.
Private Lessons:
It is important to ensure that children who are unwell, do not attend skateboarding lessons. This is so we can keep germs from spreading and ensure all participants and coaches remain safe and well as it is our number one priority.
If you are sick and cannot attend we will need 48 hours notice for rescheduling.
Private Lesson cancellations within 24 hours of the booking incur a 50% charge.
Group Sessions:
All programs run to coincide with the Victoria school term unless otherwise stated. Our classes are run at a maximum of 15:2 ratio after school and weekend sessions.
Our students achieve more in their sessions when they can focus on the teacher in a controlled space, for this reason, sessions are not open for viewing and parents/siblings will be asked not to enter the Skatepark.
Parents will be welcomed for the first session, to meet your child's coach and to ensure students are comfortable in their new surroundings. We kindly ask if you do need to stay please stay OFF the Skatepark floor.
We also understand that children may be a bit wary of leaving parents, so please don't ever feel you can't come in if your child needs you, Tommy and I are parents ourselves and would never want any child to feel uneasy, so if you need to attend sessions with your child and sit back and watch then please do. Every child is different and we completely respect that.
Mystery Tours & Beginners Workshops:
We do not offer credits for change of mind, if you are unable to attend a Holiday Program we will offer a coupon code at the same value of the program.
Mystery Park Tours are tailored per the Victorian school holidays. They run for 8 hours per tour and cater to 10 skaters.
Vouchers:
Vouchers are valid for 1 year from the date of issuance (unless stated otherwise), and can only be redeemed by Curbside Coaching.
Vouchers are non-refundable and cannot be exchanged for cash in part or full.
As per our cancellations policy changes to your booking within 24hours or we will not be able to reschedule your booking.
By purchasing or redeeming a Gift Voucher you accept these Terms & Conditions
Payment and Pricing Policy
All pricing is displayed and charged in Australian Dollars only. We accept major credit cards.
All bookings and purchases require immediate payment. Sessions will not be held without payment.
Privacy Policy
At Curbside Coaching we are dedicated to keeping your information and details secure and private.
We at Curbside believe that everyone has a right to suppress their personal medical history, we do not believe in any discrimination, therefore will not be asking our clients to disclose any medical history upon booking any sessions.
We use your information for your bookings, and confirmations and to keep you informed and updated with relevant information. We do not share your information with any third parties. Please keep your personal information up-to-date to ensure the best possible communication!
Throughout the program, there will be filming and photography, please advise if you do not wish for imagery of your child to be used for business and marketing purposes.
Behaviour Policy
At Curbside Coaching we endeavor to create and provide a welcoming, fun, and energetic environment for all participants. To ensure this all students are required to behave in a friendly, well-mannered, and respectful way. They must be tolerant and considerate of others and respect coaches and fellow students. Any behaviour seen outside of the above will not be tolerated and 1 warning will be issued before being removed from classes and then expelled from Curbside Coaching with no refund or credit.
Disclaimer